Gladys Rivera, RPLU, MLIS
Client Service Manager Sr.
Gladys Rivera joined Gallagher Healthcare in 2005. Her focus has been on the specialization of professional liability risk management insurance products for individual physicians, physician groups, staffing companies, hard-to-place risks as well as various types of healthcare facilities throughout the United States.
She services over 600 accounts, and her responsibilities include retention on existing business, driving the sale of additional insurance products, maintaining client relationships, and developing new clients throughout the United States. Gladys works on additional projects to support the business priorities of Branch Managers and the Production Team.
Prior to joining Gallagher Healthcare, Gladys worked as the Provider Liaison for the Texas Medicaid Healthcare Partnership executing the managed care program. Ms. Rivera received her Bachelor of Science from Lacrosse University, and Certificate in Christian Apologetics from Biola University. She holds the designation as a Registered Professional Liability Underwriter (RPLU) with the Professional Liability Underwriting Society (PLUS) and Management Liability Insurance Specialty (MLIS) designation from the International Risk Management Institute.
Mrs. Rivera served 7 years on the (PLUS) Steering Committee with 2 years as the Chapter Chair for the Texas Region. She is currently serving as a mentor for the Diversity Leadership and Mentoring Program (LAMP) and a volunteer for the Plain Language Virtual Focus Group with the Texas Department of Insurance.
Gladys enjoys going on international trips to conduct missionary work and providing support on special projects.
Gladys Rivera, RPLU, MLIS's Customer Satisfaction Rating
4.9 out of 5 stars (Based on 160 reviews)