Client Testimonials

The following are a selection of testimonials obtained from customer satisfaction surveys showing how Gallagher Healthcare can bring outstanding results and excellent customer satisfaction.

• Obstetrics and Gynecology

  Excellent!

  • September 23, 2015

  Texas
• Family Practice

  For years, I have used Gallagher's services for malpractice insurance and have been very pleased and satisfied.

  • August 17, 2015

  Texas
• Orthopedic Surgery

  The company has always handled our account with professionalism and knowledge. Renewing our malpractice insurance takes a minimal amount of time because I trust my representative to find me the best deal. And Stephanie Maxcey has come through every time.

  • August 14, 2015

  Texas
• Psychiatry

  I am very pleased with my long relationship with your company.

  • July 28, 2015

  Texas
• Psychiatry

  Very professional, supportive and helpful.

  • July 21, 2015

  Louisiana
• Urology Major Surgery

  I have been a customer since 2007 have been extremely satisfied with Gallagher. I can predict rapid turn-around of my inquiries. They have been very helpful with my risk management questions and credentialing needs. I always receive prompt and very courteous service.

  • July 08, 2015

  North Dakota
• Urology Major Surgery

  Trey Hutchins did a wonderful job for me recently with my insurance problems. I'm extremely pleased. Dr. Feinstein

  • July 08, 2015

  Illinois
• Family Practice

  Yes very satisfied

  • March 24, 2015

  Texas
• Geriatrics No Surgery

  We have been working with Gallagher for many years. Trey Hutchins and Wendy Hawkins have been my representatives all these years and for the past couple+ of years it has been Wendy. Trey and Wendy has been stellar in their career and I have always been appreciative of their care of our account. In particular I want to make a point of letting you know how much Wendy is appreciated and why. In ALL the years I have worked with her, she has been 100% professional, courteous, pleasant, kind and very helpful. I've NEVER felt like I was taking up her time or asking a dumb question. I have also NEVER felt like I might need to go elsewhere for malpractice insurance, not even for a quote. She has always thoroughly and diligently reserached things more than I even expected and had more information available for me, to make choices with, than I knew was available. They have always been on top of the industry and I've never felt like I needed to do my own research to see if they had the latest information. She has been very proactive and consistant in promptness and taking initiative on our behalf. Being a medical provider myself and running a private practice, I have to say that I have never felt as well taken care of by any other ancillary companies, than I have with Gallagher and in particular, Wendy. With malpracitce insurance being so important, diverse and complex, that is saying alot! It is very good to know someone, who is well educated, well informed and very intelligent is truely looking out for us.

  • January 29, 2015

  Texas
• Family Practice

  Very helpful. Always answer any question or concern I may have. Very professional.

  • December 17, 2014

  Texas
• Pain Management

  I think your agency did an awesome job and I am very satisfied with your services Dr. Perl

  • December 16, 2014

  Texas
• Obstetrics and Gynecology

  Excellent. Top Shelf. Quality Brand!

  • September 21, 2014

  Texas
• General Practice Minor Surgery

  Wendy Hawkins is a very helpful as well as professional employee. She understands our needs and is always eager to satisfy them.

  • September 18, 2014

  Texas
• Forensic Medicine

  Wow! I sent an e-mail at 10pm or so and by 11pm (on a Friday night!) I had a reassurance and, on Monday, I got the resutls I needed! Can't be more responsive and available than that! Keih

  • September 18, 2014

  Missouri
• Public Health

  Gladys Rivera does awesome work and demonstrates exceptional interest in my professional liability coverage.

  • July 16, 2014

  Texas
• Obstetrics and Gynecology

  Donovan Weger has gone above and beyond what is required to make sure we have the coverage and the choices regarding our malpractice insurance. I would recommend him to anyone.

  • July 16, 2014

  Texas
• Vascular Surgery

  Richard Waldman is wonderful to work with! He is always efficient and responsive to our needs. We wouldnt change to a different broker even if it was cheaper.

  • April 04, 2014

  Texas
• Physical Medicine Group

  The team of Joe Hunter, Craig Fainstein, Beth Berger and Debra Willis as well as Richard Waldman operate as a seamless unit fully dedicated to our needs. They have completely re-engineered our risk mitigation program, saved us thousands of dollars while at the same time increasing our coverage and improving our risk profile. As long as I am with this company we will never even consider seeking an alternative to AJ Gallagher.

  • April 03, 2014

  Florida
• Orthopedic Surgery With Spine

  Trey Hutchins and Lindsey Hoffmann have been great to work with. Both are true professionals. Gallagher has been responsive in providing proposals and alternatives to review, each and every year that we have done business with the company. Gallagher has handled everything in a professional and timely manner for our professional liability coverage renewals as they come due.

  • December 16, 2013

  Texas
• General Practice Group

  We have been very pleased with Gallagher. We have been with them for a number of years and they always have our best interest first and foremost. Always very attentive to our needs and always very accessible.

  • November 07, 2013

  Missouri
• Obstetrics and Gynecology

  Can not recommend it to colleagues enough. Truly feel they have my best interest in mind.

  • November 05, 2013

  California
• Orthopedic Surgery

  Very Good Experience

  • October 08, 2013

  Texas
• Cardiology Group

  I depend on Gallagher to make sure I get everything done by the deadline to renew. Thankfully, my reps have always kept me compliant. It means there's just one less thing to worry about it a year full of meeting deadlines and filing paperwork. Which is a very good thing. Thanks!!!

  • September 16, 2013

  Tennessee
• Pain Management

  Heather has been extremely helpful with any questions I have had about the policy, price, or coverage. Superb service, very professional personnel. I am very happy with the care and service I receive for my practice.

  • September 11, 2013

  Texas
• Dermatology No Surgery

  Gladys is always very prompt, helpful and cheerful. Enjoy her professionalism. Have had helped with several different insurance plans for 15 years and have had excellent help and coverage.

  • September 03, 2013

  Virginia
• Certified Registered Nurse Anesthetist

  Appreciate you finding me the best rates and taking care of my malpractice needs.

  • August 31, 2013

  Kansas
• Anesthesiology

  Heather Vick is an outstanding representative for your company. She's responsive and professional and great to do business with.

  • August 29, 2013

  Texas
• Podiatry

  Very attentive to my needs recently after being served suit alleging malpractice. Top-notch and very professional. Job well done.

  • August 09, 2013

  Texas
• Psychiatry

  Heather is absolutely wonderful. She is very knowledgable is very helpful. She Is also easy to get a hold of. Great.

  • August 09, 2013

  Texas
• Neurological Surgery

  Donovan is a top class broker and I appreciate his services over the last four years.

  • July 31, 2013

  Texas
• Psychiatry

  Gladys Rivera has been wonderful not just from merely a customer service point of view..but I also find her to be very personable and easy to engage and talk to. I feel she is genuinely interested in helping me find what I'm looking for her and can't say enough about how satisfied I am with her promptness with calls, explanations about policy questions, and her demeanor.

  • July 27, 2013

  Texas
• Physical Medicine

  Great Job!

  • July 24, 2013

  Arizona
• Gynecology No Surgery

  Excellent service. Always on top with renewal dates and coordinating with insurance companies. I thoroughly enjoyed working with this group particularly Mr. Donovan Weger.

  • July 24, 2013

  Texas
• Cancer Center

  Great experience working with Gallagher, wish we had done this years ago.

  • May 03, 2013

  Colorado
• Otorhinolaryngology

  I have never had any time that I was not attended to immediately, accurately and with utmost kindness. I have always felt that when I interacted with Gallagher Healthcare that I was talking with a friend not an insurance broker. I have been doing business

  • May 02, 2013

  Texas
• Obstetrics and Gynecology

  Heather Vick has been very helpful in assisting me. I was looking to possibly change carriers and she did all the necessary leg work to make it easy for me.

  • April 04, 2013

  Texas
• Family Practice

  Wendy was absolutely fantastic and very responsive to my needs.

  • April 04, 2013

  Texas
• Internal Medicine

  Hands down, the best broker I've had in more than 50 years in medicine.

  • April 03, 2013

  Texas
• Vascular Surgery

  Richard and Stephanie are wonderful to work with! They both are very prompt in answering any questions I have. I would highly recommend Gallagher to anyone I know.

  • April 03, 2013

  Texas
• Internal Medicine Group

  Extremely professional and at the same time not corporate type. There is no hype. They know their business and treat customers like humans, not an another account.

  • February 28, 2013

  Texas
• Emergency Medicine

  My broker made sure I was getting the help and responses I need from the insurance carrier. I felt both were very responsive to my questions and needs

  • January 24, 2013

  Colorado
• Internal Medicine

  You people are the greatest! I have rarely received such a level of service from anyplace! I could not POSSIBLY be more satisfied w/ Gallagher Healthcare!

  • November 17, 2012

  Texas
• Forensic Medicine

  Ms. Wendy Hawkins was very helpful in the arduous and often surprisingly urgent process of getting and keeping privileges at a hospital which required a much higher level of malpractice insurance than I had been carrying.

  • October 08, 2012

  Missouri
• Occupational Medicine

  They handle my needs with accuracy, professionalism and promptness.

  • July 15, 2011

  Texas
• Neonatal Group

  Gallagher Healthcare has amazing representatives that strive to suit your every need.. I recommend them to everyone from business to personal, they are definitely friends you can count on.

  • July 14, 2011

  Texas
• Obstetrics and Gynecology

  I recommend Gallagher to any of my associates that need malpractice Insurance. They have taken care of all of my insurance needs. I rate you A+++++

  • July 12, 2011

  California
• Rheumatology

  I was first introduced to Gallagher when I was working at a challenging clinic in regards to loss history and at that time, Gallagher stepped into my world and I have looked to Gallagher ever since to educate, facilitate and negotiate the needs of my clients from various perspectives. Gallagher gets it...it's not only about insurance...it's about relationships; dependable relationships. A true "gem" !!!

  • July 12, 2011

  Texas
• Obstetrics and Gynecology

  Gallagher was very professional, helpful, articulate, pleasant, upbeat, and extremely helpful during our seeking insurance. Appreciate Gallagher having such a superior agents to help clients. Thank you.

  • July 11, 2011

  Texas
• Public Health

  My experience with Gallagher was, bar none, the best interaction I have ever had with professional liability carriers/brokers/agents. I called when my current carrier changed the renewal policy type and offered an increased premium, and Gallagher persisted in finding a new carrier that tailored the policy to my activities, and on top of that resulted in increased limits, and a full 50% reduction in the premium. All of this was accomplished in less than 1 week, too. I don't know how you folks can top that kind of customer satisfaction. I am really glad I called Gallager, and even gladder that my current agent picked up the phone and was able to "get er' done."

  • July 11, 2011

  Texas
• Cancer Center

  Very friendly and proactive!

  • February 16, 2010

  Texas
• Physician Assistant

  The customer support and responsiveness I was given is rarely seen in today's world. Every single person I encountered with this organizations was kind, rapid in response and very helpful in every aspect of obtaining my coverage and providing all the documentation requirements needed in a more than timely manner. Far superior service when compared to the other Physician Assistant coverage brokers and providers.

  • December 01, 2009

  Texas
• Dialysis Center

  I've worked with Kristin Digits and have found her to be extremely helpful. She is the most conscientious and thorough insurance agent that I have ever dealt with.

  • November 30, 2009

  Ohio
• Orthopedic Group

  Fantastic customer service.

  • June 30, 2009

  Texas
• Plastic Surgeon

  I have now been in practice for the past few years now. This was my first insurance company and I have been extremely satisfied with the guidance in selecting the appropriate coverage and the overall customer service.

  • June 30, 2009

  Texas
• Children's Clinic

  My Clinic has been with Gallagher for over 15 years and I recommend them to everyone.

  • April 13, 2009

  Texas
• Children's Clinic

  We had a potential claim situation approximately 1 year ago and because of the concern and the wanting to stop any potential of a claim against the clinic, Gallagher sent someone to the office the next day. Just to help me and assure me we were ok and helped make suggestions for future issues of the same caliber.

  • April 13, 2009

  Texas
• Radiation Oncology

  Polite, prompt, professional.

  • January 15, 2009

  Pennsylvania
• General Surgeon

  Wendy Hawkins embodied all the qualities one would want in an insurance agent. Her actions would be the major reason I would use Gallagher again and hopefully for many more years.

  • December 06, 2008

  Texas
• Physician Assistant

  Gallagher CSR’s are very helpful, understanding and friendly when I call.

  • December 06, 2008

  Texas
• Family Practitioner

  Amy Vandivere and Erik Burt were both excellent and very pleasant to work with.

  • November 07, 2008

  Texas
• Pediatrician

  It is a pleasure having Richard Waldman as my CSR. He is very professional and always follows up when he says he will.

  • October 14, 2008

  Florida
• Internal Medicine

  What would I do w/out you!!!? You're the best!!!!

  • October 10, 2008

  Texas
• General Practitioner

  Your organization is very professional and have helped me by continually renewing my policy. Thank you.

  • October 08, 2008

  Texas
• General Practitioner

  They are the best at what they do and are very accurate and dedicated to making sure I follow the steps I need.

  • October 08, 2008

  Texas
• Psychiatrist

  They did a very good job of finding me affordable malpractice coverage at a good rate. I really don’t need to talk to my agent much, which is probably a good thing.

  • August 31, 2008

  Texas